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Mathapelo M

1 reviews | Active since Jan 2018

21 Jan 2021, 15:37

Good Job Precious from Affinity Health!

I had a pleasant call with PRECIOUS (a consultant from Affinity Health this morning).I had made up my mind that I was canceling my health insurance because I was struggling with the payments.She was very empathetic and she made me realize I was making a rash decision-she outlined the advantages of downgrading rather than cancelling my insurance.It is because of Precious’ excellent customer care skills and knowledge of her company’s policies ,that I have referred my sister to join Affinity Health.Thanks a lot Precious-you have represented your company very well!God bless you!

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Replies (1)
Affinity Health
Affinity Health's reply21 Jan 2021, 16:04
Official
Good Day Mathapelo M

Thank you so much for the great review. We are so pleased that you were assisted to your satisfaction and was provided with such great service.

We will definitely commend Precious for the service she has provided to you.

Kind Regards
Affinity Health Management Team