Good customer service

I have recently canceled my membership and received excellent service from Gabrielle Magney; my membership was cancelled without any problems.

I can also just mention that my experience with Affinity during the past 4 years has been good, we didn’t have any major medical complications during this time, but everything was covered as stipulated in the plan; for example doctor and dentist appointments (from their network of doctors); selected blood tests as well as our optometry appointments including basic glasses and lenses.

Changing to a medical aid in order to get full hospital cover and not due to any unsatisfactory service from Affinity.