GC
Gregory C
1 reviews | Active since Dec 2018
09 Dec 2018, 18:19
Going the extra mile and beyond.
After holding on (for 26 min) and being given the runaround, being very unprofessionally transferred from one person to another, Na**** Valley took my call and was I surprised. I got the customer service that any client expect when enquiring about his/her business. I got the feeling that it was no effort for you to go beyond your duty. I hope Na**** gets the recognition what he deserves. Keep up the great work, because of you I am still an Affinity client. Keep up the great spirit.
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Replies (1)Affinity Health's replyOfficial
10 Dec 2018, 07:40Good morning Gregory
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Na****.
Kind regards
Affinity Health Management Team
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Na****.
Kind regards
Affinity Health Management Team
Affinity Health's reply10 Dec 2018, 07:40
Official
Good morning Gregory
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Na****.
Kind regards
Affinity Health Management Team
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Na****.
Kind regards
Affinity Health Management Team
