TB
Tamryn B

1 reviews | Active since Apr 2016

24 Jun 2021, 16:49

Gabriel Mtimkulu's a star!

I was really upset after mailing the brokerage since may. I called the call centre and Gabriel Mtimkulu was so polite despite me being on edge with him. He reassured me that clients are Affinity top priority and apologized despite him not being at fault. He assisted and because of his attitude and service, I chose to stay one of affinities clients and recommend them to my friends and Family. Thank you Gabriel Mtimkulu, I hope you are rewarded for your amazing service!

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Replies (1)
Affinity Health
Affinity Health's reply25 Jun 2021, 09:18
Official
Good Day Tamryn

We are ecstatic to hear that you have so many compliments for our Company. Thank you for taking the time to share this particular experience with us here on Hello Peter.
 
It is always great for us to hear that the Agents in our Customer Care Department go the extra mile in assisting our valued members. We will certainly pass your compliment on to Gabriel.
 
Once again, thank you.

Kind Regards
Affinity Health Management Team