1 reviews | Active since Nov 2016
***** , terrible medical
<p>Since i became a member of affinity health 3 years ago they have not paid any claims that i put in. They haven't even paid for an emergency operation in 2014 and now im held liable for all the outstanding money. They are quick to take your money every month but when they have to pay your medical bills they dissapear. More than 3 years of paying every month and not getting even 1cent back.</p>
Good day Jacque,
Thank you for reporting your experience with us.
Based on a preliminary investigation we can confirm that the maximum benefit for your last claim was paid in full to the hospital, however, due to the hospital rates a small co-payment is still required from you.
Attempts to contact you telephonically have proved unsuccessful, please advise on an appropriate time for us to make contact with you and discuss this matter in further detail.
Kind Regards
Affinity Health Management Team
Good day Jacque,
Thank you for reporting your experience with us.
Based on a preliminary investigation we can confirm that the maximum benefit for your last claim was paid in full to the hospital, however, due to the hospital rates a small co-payment is still required from you.
Attempts to contact you telephonically have proved unsuccessful, please advise on an appropriate time for us to make contact with you and discuss this matter in further detail.
Kind Regards
Affinity Health Management Team
What about the emergency operation in 2014 where you didn't pay anything? and my gp visit claims that you have not ever paid anything? please respond to questions and stop avoiding them. thanx
What about the emergency operation in 2014 where you didn't pay anything? and my gp visit claims that you have not ever paid anything? please respond to questions and stop avoiding them. thanx
Good day Jacque,
According to our records another hospitalization request originated in 2015, in that case, as with this one, the maximum benefit was paid to the hospital, however, due to hospital rates a co-payment was required from you.
In reference to your Day to Day claims, we are currently in the process of investigating the status of them and will contact you once we have completed our investigation. Please advise on an appropriate time for us to make contact with you and discuss this matter in further detail.
Kind Regards
Affinity Health Management Team
Good day Jacque,
According to our records another hospitalization request originated in 2015, in that case, as with this one, the maximum benefit was paid to the hospital, however, due to hospital rates a co-payment was required from you.
In reference to your Day to Day claims, we are currently in the process of investigating the status of them and will contact you once we have completed our investigation. Please advise on an appropriate time for us to make contact with you and discuss this matter in further detail.
Kind Regards
Affinity Health Management Team