Flabbergasted Member

My child has been sick for well over a month now and this medical aid insurance company Affinity Health are looking at every avenue to reject the pre authorization for my son.

For the last month all I've been doing is submitting documents (in my opinion totally irrelevant) that they require, I'm surprised they haven't asked for his horoscope as well. Maybe he was born on a day they don't cover like the 30th of February.

It's absolutely absurd that I must lay awake at 1am and vent my anger and frustration on Hello Peter whilst my son crys uncontrollably in sheer agony. It is heartbreaking for me to see my son in this way whilst having to wait 4 weeks for a decision.

The sales agent promised the world yet I can't even get them to call me back and update me after making numerous calls to Affinity Health.

They hounded me to sign up for this cover but now it seems as if their airtime has been depleted to call me back.

I for one won't recommend this medical cover to any sane person. If you willing to throw your money away rather chose a more worthy cause.

There's nothing worse than seeing your child suffer when they shouldn't be in this condition.