JT
Jay T

1 reviews | Active since Mar 2017

15 Aug 2023, 18:16

Fix my **** ASAP

This is the most useless medical company ever, this is now the second time I am being disappointed. I go to get medication for my daughter and I am told this ****in useless damn company terminated my account, I am raging, I demand a call ASAP. What am I then paying for, please explain, do I look like I am made of ****in money? I work damn hard for that money I pay. Really bad first experience. I wish I could give 0 stars cause that's what you deserve, nothing

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Replies (2)
Affinity Health
Affinity Health's reply16 Aug 2023, 08:11
Official
Good Morning Jay, 

We do apologize for the inconvenience caused and can confirm that the matter has been referred to the Complaints Department for further investigation. 

Feedback will be communicated once the investogation has been concluded by a Complaints Officer. 

Warm Regards, 
Affinity Health Management Team.
Affinity Health
Affinity Health's reply17 Aug 2023, 08:45
Official
Good Morning Jay, 

We can confirm that a Complaints Officer has been in contact with you and assisted accordingly in relation to your complaint. 

Warm Regards, 
Affniity Health Management Team.