JP
Jenny P
1 reviews | Active since Dec 2015
12 Apr 2016, 11:30
FAST AND EFFICIENT SERVICE DELIVERY
I had a problem with my Membership Card with misspelling of a beneficiaries name. She rep**** almost immediately and was very helpful.<br> <br>
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Replies (1)
Affinity Health's replyOfficial
12 Apr 2016, 12:19Hello Jenny Pienaar,
Firstly, please accept our sincerest apologies for the error on your membership card. We can assure you that this is being addressed with the relevant Department.
Many thanks for your feedback on the service received from Claudia, the Customer Care Agent whom assisted you. We have relayed your kind words on to her.
We take this opportunity to welcome you and your family to Affinity Health.
Kind regards,
Affinity Health Management Team
Firstly, please accept our sincerest apologies for the error on your membership card. We can assure you that this is being addressed with the relevant Department.
Many thanks for your feedback on the service received from Claudia, the Customer Care Agent whom assisted you. We have relayed your kind words on to her.
We take this opportunity to welcome you and your family to Affinity Health.
Kind regards,
Affinity Health Management Team
Affinity Health's reply12 Apr 2016, 12:19
Official
Hello Jenny Pienaar,
Firstly, please accept our sincerest apologies for the error on your membership card. We can assure you that this is being addressed with the relevant Department.
Many thanks for your feedback on the service received from Claudia, the Customer Care Agent whom assisted you. We have relayed your kind words on to her.
We take this opportunity to welcome you and your family to Affinity Health.
Kind regards,
Affinity Health Management Team
Firstly, please accept our sincerest apologies for the error on your membership card. We can assure you that this is being addressed with the relevant Department.
Many thanks for your feedback on the service received from Claudia, the Customer Care Agent whom assisted you. We have relayed your kind words on to her.
We take this opportunity to welcome you and your family to Affinity Health.
Kind regards,
Affinity Health Management Team