NFKM
Nia Favour Ka Mancinza

1 reviews | Active since Nov 2019

12 Nov 2019, 11:07

Fast and efficient service.

There had been a mistake in the recording of my child's age on my Day to Day Health Plan. I wrote Affinity Health immediately upon noticing the error, Romaana took the case and the policy was amended the following day. I'm expecting to receive the new cards today or tomorrow - the whole process has taken 4 days! Her service was friendly and efficient, I am happy!

0
Replies (1)
Affinity Health
Affinity Health's reply12 Nov 2019, 11:20
Official
Good Day Nia

Thank you for taking the time to provide us with feedback on your positive experience with our Company.
 
It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.
 
Your compliment has been relayed to Romaana, which was very well received.
 
We look forward to your ongoing support.

Kind Regards
Affinity Health Management Team