M
Mary

1 reviews | Active since Nov 2025

14 Nov 2025, 10:10

Fast and efficient

Fast and efficient. Always helpfull and no complaining as far. Only authorisation needed and system problems prevented authorisation and made me responsible for a payment. Need accounts to sort it out as I have proof of system problems that day.

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Replies (1)
Affinity Health
Affinity Health's reply14 Nov 2025, 10:27
Official
Good day  Mary,

 Thank you for your feedback. We truly appreciate your kind words about our fast and efficient service. 

We are sorry to hear about the issue you experienced with the authorisation and the system error that led to an unexpected payment.

You are welcome to send us the proof of the system problem so that we can assist you in resolving it as quickly as possible.

Kind Regards,
Affinity Health Management Team