1 reviews | Active since Oct 2016

21 Feb 2019, 11:14

False advertising maternity benefit

You guys do false advertising, you advertise that you pay out 25k natural birth maternity benefits. All of a sudden I'm receiving emails that you can't settle the hospital bill because you will pay 21k. What is that???

0
Replies (2)
Affinity Health
Affinity Health's reply21 Feb 2019, 11:35
Official
Good day Thembi

We can confirm that an agent has been in contact with you regarding the complaint.

Kind Regards
The Affinity Health Management  Team
Affinity Health
Affinity Health's reply21 Feb 2019, 11:46
Official
Good day Thembi

Please  be advised that email communication was sent through to you this morning with regards to the accounts that will be honored up to the maximum amount of R25000.00 for the maternity benefit. 

May you please refer to your emails and confirm receipt.

Kind regards
The Affinity Health Management Team