MH
Margaret H

1 reviews | Active since Oct 2012

17 Oct 2018, 12:12

Extremely upset with Affinity Health Insurance

They refused to pay my hospital bill in full and did not cover emergency surgery I had to have at Bayview Hospital in Mosselbay in July 2018, leaving me with huge outstanding medical bills. Despite the hospital obtaining an authorisation number from Affinity.

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Replies (1)
Affinity Health
Affinity Health's reply17 Oct 2018, 12:42
Official

Good day Margaret

Thank you for sharing your concerns with us.

It can be confirmed that your medical needs have been provided for by Affinity Health according to the cover terms and conditions agreed to at point of sale and in the Affinity Health Senior Policy Wording.

Please note that you have been covered for your 6 day hospital stay with R6 000 for day 1, R5 500 for day 2, R5 000 for day 3, R4 000 for day 4, R4 000 for day 5 and R1 500 for day 6, making the total benefit amount R26 000 from the Daily Illness Benefit.

Kind regards

Affinity Health Management Team