NR
Ntswaki R

1 reviews | Active since Jan 2020

23 Aug 2023, 10:47

Experience is fine o...

Experience is fine only when need to pay for Levy and the prescribed meds is rejected by the medical insurance then have to settle for the second best

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Replies (1)
Affinity Health
Affinity Health's reply23 Aug 2023, 11:24
Official
Good Day Ntswaki, 

Thank you for your honest review.

Please note that Levy fees are charged by the pharmacy for dispensing the medication. 

Should there be a medication scripted by a Doctor that is not on our formulary and there is a formulary alternative, the pharmacist can provide it to you. Please note that alternatives are not second best and it would not be suggested to you if it did not work the same as the medication scripted.

Please do not hesitate to reach out should you require any further assistance.

Warm regards,
Affinity Health Management Team.