AS
Ashleigh S
1 reviews | Active since May 2025
09 May 2025, 11:52
Exceptional Service – Urgent Surgery Pre-Authorisation Handled Smoothly!
My dad, Gary Nuttall, recently needed urgent surgery, and we were quite stressed about getting everything approved in time. I must say, Affinity Insurance truly came through for us. Their team handled the pre-authorisation process swiftly and professionally, giving us peace of mind during a very difficult time.
We were amazed at how quickly everything was sorted — there were no long waits, no back-and-forth, just efficient and compassionate service. My dad was so relieved, and it made a world of difference knowing that his medical needs were being prioritised.
Thank you, Affinity Insurance, for your excellent support and for making a challenging situation a lot easier. Highly recommended!
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Replies (1)Affinity Health's replyOfficial
09 May 2025, 12:48Good day Ashleigh,
Thank you so much for your heartfelt feedback.
We’re truly grateful that you took the time to share your experience. It means a great deal to hear that our team was able to support you and your father, Mr. Gary Nuttall, during such a critical and stressful time.
Providing efficient, compassionate service is what we strive for, and we’re glad we could offer some peace of mind when it was needed most.
Kind Regards,
Affinity Health Management Team
Thank you so much for your heartfelt feedback.
We’re truly grateful that you took the time to share your experience. It means a great deal to hear that our team was able to support you and your father, Mr. Gary Nuttall, during such a critical and stressful time.
Providing efficient, compassionate service is what we strive for, and we’re glad we could offer some peace of mind when it was needed most.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply09 May 2025, 12:48
Official
Good day Ashleigh,
Thank you so much for your heartfelt feedback.
We’re truly grateful that you took the time to share your experience. It means a great deal to hear that our team was able to support you and your father, Mr. Gary Nuttall, during such a critical and stressful time.
Providing efficient, compassionate service is what we strive for, and we’re glad we could offer some peace of mind when it was needed most.
Kind Regards,
Affinity Health Management Team
Thank you so much for your heartfelt feedback.
We’re truly grateful that you took the time to share your experience. It means a great deal to hear that our team was able to support you and your father, Mr. Gary Nuttall, during such a critical and stressful time.
Providing efficient, compassionate service is what we strive for, and we’re glad we could offer some peace of mind when it was needed most.
Kind Regards,
Affinity Health Management Team
