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Christie-Ann Lavans

1 reviews | Active since Dec 2019

10 Feb 2020, 10:04

Excellent service Received

A family member of mine is with affinity and is booked for an operation.

I dealt with Affinity on behalf of the member, and communicated with Zanele Rampete, and I can not express enough how this Agent has assisted us with all of our questions, all paper work, explanations and getting the pre authorization done, with etiquette and patience, she serviced us well.

Well done Zanele, and thank you so much once again.

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Replies (1)
Affinity Health
Affinity Health's reply10 Feb 2020, 10:07
Official
Good Day Christie-Ann 
 
Thank you for taking the time to provide us with feedback on your positive experience with our Company. 

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve. 

Your compliment has been relayed to Zanele, which was very well received. 

Kind Regards
Affinity Health Management Team