1 reviews | Active since Feb 2024
Excellent Service, Mumtaz Patel at Affinity Health
<p>Thank you so much for your professionality and being able to keep calm while I was so upset with the procedures that had to be followed.</p> <p>Thank you so much for going the extra mile to assist me in getting the <br />I know I was very upset and rude to you but you kept calm through the whole telephone call. Dependant Cancellation done telephonically.</p> <p><br />You definitely are a true Ambassador for Affinity Health and an asset to them.</p> <p>I wish you all the best going forward and I apologize for making your work so much harder.</p> <p>I think that if the call would ever be played back , the way in which you handled my call will be an example to co-workers on how to handle a difficult client . </p>
Good day Jurie,
Thank you so much for providing us with detailed feedback on the service rendered to you by our Customer Care consultant, Mumtaz.
We are thrilled to hear that your query has been resolved and that you have been assisted in a professional and efficient manner.
We have relayed your message on to Mumtaz, which is truly appreciated.
Kind Regards,
Affinity Health Management Team
Good day Jurie,
Thank you so much for providing us with detailed feedback on the service rendered to you by our Customer Care consultant, Mumtaz.
We are thrilled to hear that your query has been resolved and that you have been assisted in a professional and efficient manner.
We have relayed your message on to Mumtaz, which is truly appreciated.
Kind Regards,
Affinity Health Management Team
