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Ellen T

1 reviews | Active since Nov 2018

10 Nov 2018, 16:45

Excellent service, Denzel

I would like to thank Denzel for his excellent service. He assisted us with absolutely everything when my child injured her neck and had to be rushed to casualties. Denzel even phoned later that afternoon to find out how she were doing. Thank you Denzel, we appreciate your caring and assistance.

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Replies (1)
Affinity Health
Affinity Health's reply12 Nov 2018, 06:29
Official
Good Day Ellen

Thank you for taking the time to share your positive experience regarding the service that Denzel provided to you.

The Pre-Authorisation agents strive to provide members with the best assistance when they need it the most and are constantly being trained in ways that ensure members are assisted efficiently and professionally.

We will ensure that Denzel is commended for his remarkable service.

Kind Regards

The Affinity Health Management Team