1 reviews | Active since Feb 2016
Excellent service
We went to a Dentist, and claimed from Affinity medical aid. After 6 months I had problems with my teeth and went back to the same Dentist. While I waited for the Dentist they inform me that a substantial amount was still outstanding for 6 months. I did not received any notification regarding the outstanding amount. I refused to pay the amount that day.<br> I send a email to Affinity m/aid and requested that they must assist. Within 2 hours I received a email from Robin advising me that the amount was paid in full 5 months ago. She contacted the Dentist practice and demand that they cleared my account the same day. <br> I also needed extended work to be done on my teeth. Robin went out of her way to assist although it was not her responsibility. <br> Thank you Robin, we do appreciate your assistance and great service.
We are really thrilled to read of your positive experience and cannot tell you how much our staff appreciate feedback like this. In a World where people are fast to complain but seldom compliment, thank you for taking the time to post such an uplifting review.
We have forwarded your kind words to Robin, who equally appreciates the time you have taken to share your experience.
Kind regards,
Affinity Health Management Team
We are really thrilled to read of your positive experience and cannot tell you how much our staff appreciate feedback like this. In a World where people are fast to complain but seldom compliment, thank you for taking the time to post such an uplifting review.
We have forwarded your kind words to Robin, who equally appreciates the time you have taken to share your experience.
Kind regards,
Affinity Health Management Team