LJ
Laure-Ann Jordaan

1 reviews | Active since Feb 2019

28 Jul 2019, 22:07

Excellent Service

My Daughter is on the Hospital Plan. Had to rush her to hospital as she developed a very high fever with convulsions. Called Affinity Health to advise which Hospital I can go to. Was advised that one of the Hospitals was 5mins away from me. Was advised that they will phone ahead and do the necessary. Arrived at the Hospital and everything was sorted. Would just like to say thank you for great service and friendly staff.

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Replies (1)
Affinity Health
Affinity Health's reply29 Jul 2019, 07:09
Official
Good Day Laure-Ann

 Thank you for your compliment and your valued feedback.
 
We appreciate our members noticing the support and assistance our experienced pre-authorisation agents provide. 
 

Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner.

Kind Regards
Affinity Health Management Team