SM
Simone M

1 reviews | Active since Dec 2014

24 Jun 2015, 08:36

Excellent Client Service....Wow!!!

I would like to commend Carine Van Greunen for her excellent client service, I am extremely impressed with her knowledge and efficiency.<br> <br> Carine has helped me with several queries and amendments to my policy with Affinity Health.<br> <br> Her friendliness and willingness to help and go the extra mile for me has really been a refreshing and pleasant experience.<br> <br> I would definitely recommend friends and Family to Affinity Health because of Carine's wonderful service.

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Replies (1)
Affinity Health
Affinity Health's reply24 Jun 2015, 14:21
Official
Hello siimonem7806,

Thank you for using this opportunity to post such a wonderful compliment.

We are committed to ensuring our members receive excellent service with a caring touch with each interaction. Your feedback on Carine's service is an indication that we are succeeding.

She has displayed the service levels we are strive for. She was really pleased to receive your compliment and she appreciates your kind words.

Kind Regards,
The Affinity Health Management Team