NL
Nonceba L

1 reviews | Active since May 2018

16 Jan 2026, 12:06

Eunecia assisted me and she was quick to respond, she dealt well with my request and escalated a glitch on the app to IT which had prevented me from logging an authorisation

Eunecia assisted me and she was quick to respond, she dealt well with my request and escalated a glitch on the app to IT which had prevented me from logging an authorisation. She completed everything and was kind, friendly and efficient.

0
Replies (1)
Affinity Health
Affinity Health's reply16 Jan 2026, 12:08
Official
Dear *****ba,

Thank you for your wonderful feedback. We’re delighted to hear that Eunecia provided kind, friendly, and efficient assistance, and that she was able to resolve your request and escalate the app issue promptly. Your satisfaction is very important to us.

Warm regards,
Affinity Health Management Team