1 reviews | Active since Aug 2016

12 Aug 2016, 14:12

Efficient customer service

<p>I would just like to compliment the ladies at Affinity for their efficient service. Everyone when I have a query that always are available to assist and they respond to emails within 24 hours or give you a call. Since joining Affinity I've never had any query that hasn't been resolved. These ladies names are Sisi, Idah and Latefa who has assisted me recently. </p> <p>Keep up the good customer service that you provide and I hope the company recognizes what an asset you all are.</p>

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Replies (1)
Affinity Health
Affinity Health's reply12 Aug 2016, 14:28
Official

Good day Thandeka,

Thank you for taking the time to provide us with such positive feedback on your recent experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to the agents you have mentioned which has been wamrly accepted.

We look forward to your ongoing support.

Kind regards,

Affinity Health Management Team.