1 reviews | Active since Nov 2015
DO NOT JOIN AFFINITY HEALTH!!!!
I WAS BLIND SIDED AND FOOLED BY THE SALES REP FROM AFFINITY. THEY ONLY PAY FOR GP VISITS BUT WHEN IT COMES TO HOSPITAL PROCEDURES THEN IT BECOMES A PROBLEM. BEFORE I JOINED, I STILL ASKED THE REPRESENTATIVE FROM AFFINITY IF MY SON HAD TO GO FOR A DAY PROCEDURE, IF IT WOULD BE COVERED AND HE SAID YES. AFTER BEING WITH AFFINITY FOR 3 MONTHS MY SON HAD TO GO FOR A PROCEDURE REGARDING HIS EYE AND THEY WOULD NOT COVER IT BECAUSE IT IS A DAY PROCEDURE. I ALSO ASKED WITH MY SON'S PRE EXISTING EAR CONDITION WOULD HE BE COVERED AND HE SAID YES... WELL THEY DO NOT COVER PRE EXISTING CONDITIONS!!! EVEN WHEN YOU DID NOT KNOW ABOUT IT! AS WITH MY MELANOMA!! THEY ARE ALSO NOT COVERING IT! DO NOT!! I REPEAT DO NOT SIGN WITH AFFINITY HEALTH!! THEY ARE A BUNCH OF *******!!!!!
Thank you for raising your concerns with us. Kindly note that it is not our intention to cause any distress or inconvenience to our members and we are prepared to positively engage and assist where possible.
We empathize with the fact that your son requires a procedure, however day procedures are unfortunately not covered under this plan.
We would like to draw your attention to our policy wording that was couriered to you with your membership pack, whereby it states that all pre-existing conditions carry a 24-month waiting period that is prescribed by our underwriters. These protocols are put in place by our underwriters to protect the risk pool against abuse and to ensure that our premiums remain affordable.
Please be assured that we go out of our way to assist and accommodate our members on an ongoing basis with particular regard to their health and well being.
Kind regards,
Affinity Health Management Team
Thank you for raising your concerns with us. Kindly note that it is not our intention to cause any distress or inconvenience to our members and we are prepared to positively engage and assist where possible.
We empathize with the fact that your son requires a procedure, however day procedures are unfortunately not covered under this plan.
We would like to draw your attention to our policy wording that was couriered to you with your membership pack, whereby it states that all pre-existing conditions carry a 24-month waiting period that is prescribed by our underwriters. These protocols are put in place by our underwriters to protect the risk pool against abuse and to ensure that our premiums remain affordable.
Please be assured that we go out of our way to assist and accommodate our members on an ongoing basis with particular regard to their health and well being.
Kind regards,
Affinity Health Management Team