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PUMZA M
1 reviews | Active since Jan 2020
02 Oct 2025, 11:28
DO NOT FALL FOR AFFINITY HEALTH TRAP,
DO NOT FALL FOR AFFINITY HEALTH TRAP,THEY CROOCKED ME OF MY LAST CENT R1100,NOW THEY SAY I WON'T GET MY MONEY BACK EVEN IF I CANCEL,WHEN I WAS SUPPOSED TO GET A CALL BEFORE THEY CAN DEDUCT MONEY FROM ME AS I AM STILL WITH ANOTHER HEALTH INSURANCE
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Replies (3)Affinity Health's replyOfficial
02 Oct 2025, 11:48Dear Pumza,
We’re very sorry to hear about your experience. Please be assured that a complaints officer will investigate your case thoroughly and will be in contact with you shortly to work towards a resolution.
Your concerns are important to us, and we appreciate your patience while we look into this matter.
Best regards,
Affinity Health Management Team
We’re very sorry to hear about your experience. Please be assured that a complaints officer will investigate your case thoroughly and will be in contact with you shortly to work towards a resolution.
Your concerns are important to us, and we appreciate your patience while we look into this matter.
Best regards,
Affinity Health Management Team
Affinity Health's reply02 Oct 2025, 11:48
Official
Dear Pumza,
We’re very sorry to hear about your experience. Please be assured that a complaints officer will investigate your case thoroughly and will be in contact with you shortly to work towards a resolution.
Your concerns are important to us, and we appreciate your patience while we look into this matter.
Best regards,
Affinity Health Management Team
We’re very sorry to hear about your experience. Please be assured that a complaints officer will investigate your case thoroughly and will be in contact with you shortly to work towards a resolution.
Your concerns are important to us, and we appreciate your patience while we look into this matter.
Best regards,
Affinity Health Management Team
PM
PUMZA M's updateReviewer Update
02 Oct 2025, 11:59You can't keep taking from the poor I already have chronic illnesses incl Atrial Fibrillation a mentioned to your consultant now you taking the last cent to feed my children and you emailing to tell me I won't get it
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PUMZA M's update02 Oct 2025, 11:59
Reviewer Update
You can't keep taking from the poor I already have chronic illnesses incl Atrial Fibrillation a mentioned to your consultant now you taking the last cent to feed my children and you emailing to tell me I won't get it
Affinity Health's replyOfficial
02 Oct 2025, 12:20Good day Pumza,
Please note that we are investigating your concerns.
Once the investigation has been completed, we will contact you.
Thank you,
Affinity Health Management Team
Please note that we are investigating your concerns.
Once the investigation has been completed, we will contact you.
Thank you,
Affinity Health Management Team
Affinity Health's reply02 Oct 2025, 12:20
Official
Good day Pumza,
Please note that we are investigating your concerns.
Once the investigation has been completed, we will contact you.
Thank you,
Affinity Health Management Team
Please note that we are investigating your concerns.
Once the investigation has been completed, we will contact you.
Thank you,
Affinity Health Management Team
