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PUMZA M

1 reviews | Active since Jan 2020

02 Oct 2025, 11:28

DO NOT FALL FOR AFFINITY HEALTH TRAP,

DO NOT FALL FOR AFFINITY HEALTH TRAP,THEY CROOCKED ME OF MY LAST CENT R1100,NOW THEY SAY I WON'T GET MY MONEY BACK EVEN IF I CANCEL,WHEN I WAS SUPPOSED TO GET A CALL BEFORE THEY CAN DEDUCT MONEY FROM ME AS I AM STILL WITH ANOTHER HEALTH INSURANCE

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Replies (3)
Affinity Health
Affinity Health's reply02 Oct 2025, 11:48
Official
Dear Pumza,

We’re very sorry to hear about your experience. Please be assured that a complaints officer will investigate your case thoroughly and will be in contact with you shortly to work towards a resolution. 

Your concerns are important to us, and we appreciate your patience while we look into this matter. 

Best regards,
Affinity Health Management Team
PM
PUMZA M's update02 Oct 2025, 11:59
Reviewer Update
You can't keep taking from the poor I already have chronic illnesses incl Atrial Fibrillation a mentioned to your consultant now you taking the last cent to feed my children and you emailing to tell me I won't get it
Affinity Health
Affinity Health's reply02 Oct 2025, 12:20
Official
Good day Pumza,

Please note that we are investigating your concerns.

Once the investigation has been completed, we will contact you.

Thank you,
Affinity Health Management Team