NM
Nonhlanhla M

1 reviews | Active since Jan 2021

28 May 2025, 17:25

Disrespectful staff

Please take Cecilia Khumalo back to training, she is disrespectful for a cold caller and remove my number from your system.

0
Replies (2)
Affinity Health
Affinity Health's reply29 May 2025, 08:43
Official
Good morning, Nonhlanhla.

We are truly sorry to learn about your recent experience and appreciate the time that you have taken to share this with us. 

A Complaints Officer will be investigating the complaint and will provide feedback once concluded. 

Kind regards,
Affinity Health Management Team
Affinity Health
Affinity Health's reply02 Jun 2025, 14:03
Official
Dear Nonhlanhla, 

We can confirm that your complaint has been dealt with internally, and your contact information has been removed from the active dialer. 

Thanking you, 
Affinity Health Management Team