DISGUSTING SERVICE, AS USUAL.

I am so so tired of AFFINITY AND THE CONSTANT STRUGGLE.

My daughter had blood tests done IN hospital ER, which they need to cover and now saying they don’t cover which isn’t stimulated in the agreement. I’m being harassed by PATHCARE who informed me that affinity is IGNORING the contact and requests they are making.

Why am I paying 3K for the most terrible customer service. Why have I struggled whole year. My daughter was hospitalised in May/ June affinity only paid the paediatrician in October???? I’m definitely going to start my new year off right. Cancel with you guys.

Payment needs to made to PATHCARE. I am not responsible for this payment. And someone needs to call me to process my cancellation with you guys.

You quick to deduct and take money but fail to provide the perfect customer service.

I AM UTTERLY DISGUSTED!!! Always always ALWAYS A ISSUE. U have absolutely no customer service and no way of dealing with patients that are Ill. All u know what to do is take money for doing NOTHING.