PB
Pamela B
1 reviews | Active since Apr 2015
17 Jul 2015, 16:16
DISGUSTING SERVICE
Customer service agent changes her name. Emails take 2 days before anyone responds. Complaints are never resolved. Refunds are never approved. Accounts department doesn't return calls or offer a direct line. When I spoke to the \manager"the complaint was referred back to the account staff hence never resolved. The receptionist is rude and says employees"
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Affinity Health's replyOfficial
17 Jul 2015, 17:11Hello Bridgetmoans,
Thank you for your feedback.
As it is not clearly stated what the actual query is a customer care agent will contact you to assist in resolving the matter.
Feedback will be provided once resolution has been reached.
Kind Regards,
The Affinity Health Management Team.
Thank you for your feedback.
As it is not clearly stated what the actual query is a customer care agent will contact you to assist in resolving the matter.
Feedback will be provided once resolution has been reached.
Kind Regards,
The Affinity Health Management Team.
Affinity Health's reply17 Jul 2015, 17:11
Official
Hello Bridgetmoans,
Thank you for your feedback.
As it is not clearly stated what the actual query is a customer care agent will contact you to assist in resolving the matter.
Feedback will be provided once resolution has been reached.
Kind Regards,
The Affinity Health Management Team.
Thank you for your feedback.
As it is not clearly stated what the actual query is a customer care agent will contact you to assist in resolving the matter.
Feedback will be provided once resolution has been reached.
Kind Regards,
The Affinity Health Management Team.