TA
Tristan A
1 reviews | Active since Feb 2022
16 Feb 2022, 16:56
Disgusted member
I am completely disgusted by the service I received today on the whatsapp authorization number platform. The person who was supposed to assist me didn't even want to give me their name instead they ignore me. Like my questions were ignored. And simple questions couldn't even be answered. I literally had to ask the same question numerous times before I got a straight answer. It's pathetic.
Helpful (0)
Replies (4)0
Replies (4)
Affinity Health's replyOfficial
17 Feb 2022, 08:43Good Day Tristan
Thank you for raising your concerns with us.
We are sorry to hear about the level of service you received and will ensure this matter is investigated.
Kindly note that feedback will be communicated with you in due course.
Best Regards,
Affinity Health Team
Thank you for raising your concerns with us.
We are sorry to hear about the level of service you received and will ensure this matter is investigated.
Kindly note that feedback will be communicated with you in due course.
Best Regards,
Affinity Health Team
Affinity Health's reply17 Feb 2022, 08:43
Official
Good Day Tristan
Thank you for raising your concerns with us.
We are sorry to hear about the level of service you received and will ensure this matter is investigated.
Kindly note that feedback will be communicated with you in due course.
Best Regards,
Affinity Health Team
Thank you for raising your concerns with us.
We are sorry to hear about the level of service you received and will ensure this matter is investigated.
Kindly note that feedback will be communicated with you in due course.
Best Regards,
Affinity Health Team
Affinity Health's replyOfficial
17 Feb 2022, 14:33Good Day Tristan
We can confirm that a Complaints Officer attempted to contact you to gather more information with regards to the above concerns, but to no avail.
Please advise of a convenient time to be in contact with you to further assist.
Thank you,
We can confirm that a Complaints Officer attempted to contact you to gather more information with regards to the above concerns, but to no avail.
Please advise of a convenient time to be in contact with you to further assist.
Thank you,
Affinity Health's reply17 Feb 2022, 14:33
Official
Good Day Tristan
We can confirm that a Complaints Officer attempted to contact you to gather more information with regards to the above concerns, but to no avail.
Please advise of a convenient time to be in contact with you to further assist.
Thank you,
We can confirm that a Complaints Officer attempted to contact you to gather more information with regards to the above concerns, but to no avail.
Please advise of a convenient time to be in contact with you to further assist.
Thank you,
Affinity Health's replyOfficial
21 Feb 2022, 16:18Good Day Tristan
We can confirm that a Complaints Officer attempted to contact you at the requested time frame but to no avail.
We can further confirm that email communication was forwarded through.
Kind Regards
Affinity Health Team
We can confirm that a Complaints Officer attempted to contact you at the requested time frame but to no avail.
We can further confirm that email communication was forwarded through.
Kind Regards
Affinity Health Team
Affinity Health's reply21 Feb 2022, 16:18
Official
Good Day Tristan
We can confirm that a Complaints Officer attempted to contact you at the requested time frame but to no avail.
We can further confirm that email communication was forwarded through.
Kind Regards
Affinity Health Team
We can confirm that a Complaints Officer attempted to contact you at the requested time frame but to no avail.
We can further confirm that email communication was forwarded through.
Kind Regards
Affinity Health Team
Affinity Health's replyOfficial
23 Feb 2022, 12:26Good Day Tristan
Kindly note that we have been trying to reach you telephonically but to no avail.
Please be advised that feedback has been communicated to you via email.
Should you require any further assistance, please do not hesitate to let us know.
Kind Regards
Affinity Health Team
Kindly note that we have been trying to reach you telephonically but to no avail.
Please be advised that feedback has been communicated to you via email.
Should you require any further assistance, please do not hesitate to let us know.
Kind Regards
Affinity Health Team
Affinity Health's reply23 Feb 2022, 12:26
Official
Good Day Tristan
Kindly note that we have been trying to reach you telephonically but to no avail.
Please be advised that feedback has been communicated to you via email.
Should you require any further assistance, please do not hesitate to let us know.
Kind Regards
Affinity Health Team
Kindly note that we have been trying to reach you telephonically but to no avail.
Please be advised that feedback has been communicated to you via email.
Should you require any further assistance, please do not hesitate to let us know.
Kind Regards
Affinity Health Team