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MphoJanel M

1 reviews | Active since Sept 2020

21 Oct 2020, 09:28

Disaster and horrible plans

They don't even deserve the star I gave them!! Rude consultants and ridiculous service!! I had to get a mere scan at the doctor and told by them that they don't cover that like really??? So ridiculous. Now I have to pay R600 and something and still pay premiums!! I'm OUT!!

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Replies (2)
Affinity Health
Affinity Health's reply21 Oct 2020, 09:34
Official
Good Day MphoJanel 

We really appreciate that you have raised your concerns on our platform. Your concerns will be escalated to the Complaints Department for a Complaints Officer to contact you and assist you.

Kind Regards
Affinity Health Management Team 
Affinity Health
Affinity Health's reply21 Oct 2020, 11:55
Official
Good Day MphoJanel 

Kindly be advised that a Complaint's Officer has attempted to contact you to discuss the concerns you have raised but to no avail.

Please provide us with a convenient time to be in contact with you to assist.

Kind Regards
Affinity Health Management Team