FN
Fiona N
1 reviews | Active since Mar 2020
10 May 2022, 07:46
Disappointed by this Medical Insurance
I am very frustrated with this medical insurance, it's completely disappointing and I regret having taken it. I can't go to my GP for a covid test. The agent told me to go to a public clinic instead. How am I going to a public clinic when I pay monthly premiums for private health care?
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
10 May 2022, 08:18Good Day Fiona,
Thank you for raising your concerns with us.
Kindly note that we will investigate the matter and you will be contacted by a complaints officer in due course.
Warm regards,
Affinity Health Management Team.
Thank you for raising your concerns with us.
Kindly note that we will investigate the matter and you will be contacted by a complaints officer in due course.
Warm regards,
Affinity Health Management Team.
Affinity Health's reply10 May 2022, 08:18
Official
Good Day Fiona,
Thank you for raising your concerns with us.
Kindly note that we will investigate the matter and you will be contacted by a complaints officer in due course.
Warm regards,
Affinity Health Management Team.
Thank you for raising your concerns with us.
Kindly note that we will investigate the matter and you will be contacted by a complaints officer in due course.
Warm regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
10 May 2022, 15:56Good Day Fiona,
We can confirm that a complaints officer has been in contact with you and feedback was provided with regards to your concerns raised in the above review.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
We can confirm that a complaints officer has been in contact with you and feedback was provided with regards to your concerns raised in the above review.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
Affinity Health's reply10 May 2022, 15:56
Official
Good Day Fiona,
We can confirm that a complaints officer has been in contact with you and feedback was provided with regards to your concerns raised in the above review.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
We can confirm that a complaints officer has been in contact with you and feedback was provided with regards to your concerns raised in the above review.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.