Disappointed

A mistake joining this medical aid. Their system works very differently and frustrating. One has to get authorization telephonicaly. Restricted to few doctors in your area. Had this medical aid for two months used it once only. I called their office for verification was put to a nurse. What I found annoying the nurse asking what was the problem. I refused to answer stating it was personal and I was not comfortable answering. Anyway arrangements made to see a doctor. I had to wait for verification code via SMS. It didn't comes I was at the doctor. I had to call them again for code. Got to see doctor. Got prescription, but had to call again because pharmacists didn't give medication although doctor was a dispensing doctor. Telephone dropped twice trying to get what the issue was about. I canceled my subscription but have wait 30 days and last subscription payment taken from my bank account. Think carefully if you consider taking a medical aid from Affinity Health