TN
Tebogo N

1 reviews | Active since Mar 2023

23 Mar 2023, 12:22

Disappointed and Lies

I just hate to say this but I must say it I'm so so disappointed by this so called Affinity. Ever since I have joint this health scheme I have been getting problems from left to right.. Now my I have been blacklisted because of Affinity. Apparently some some called served me with letter that I'm owning them Affinity didn't pay. That's way I'm getting a letter. Secondly I used the doctor that is on their network only to find out that Affinity didn't pay the doctor Apparently the is an outstanding out of R1000 that I have to pay... I don't know how and why I'm so p***ed off by Affinity with their lies everyday. I'm so fed up. I'm pulling out from Affinity I hope someone will see how bad and disappointing Affinity is.

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Replies (2)
Affinity Health
Affinity Health's reply23 Mar 2023, 12:27
Official
Good Day Tebogo,

Thank you for taking the time to share your frustrations and concerns with us.

Please note that your complaint will be investigated and a Complaints Officer will be in contact with you to provide feedback.

Warm regards,
Affinity Health Management Team.
Affinity Health
Affinity Health's reply03 Apr 2023, 11:35
Official
Good Day Tebogo,

We can confirm that a Complaints Officer made contact with you and provided feedback to you regarding your concerns.

Please do not hesitate to contact us should you require any further assistance.

Warm regards,
Affinity Health Management Team.