NM
Noluthando Mafuta-Koomson

1 reviews | Active since Mar 2024

21 Feb 2025, 19:36

Disappointed

I am having a very bad experience with affinity health lately. Before I use to enjoy their services. I have references of what am talking about.

I'll never recommend to anyone from now on. Kelly Roger's and his/ her team Which includes Simple Nkabinde Sekiwe and many more

0
Replies (2)
Affinity Health
Affinity Health's reply21 Feb 2025, 19:56
Official
Good Day Noluthando,

We are sorry to hear about your recent experience with our company and appreciate you bringing this matter to our attention.

Please be assured that our Complaints Team will review your concerns, and an officer will be in touch to discuss the matter and provide further assistance.

If you have any additional details to share in the meantime, please feel free to reach out.

Best regards,
Affinity Health Management Team
Affinity Health
Affinity Health's reply28 Feb 2025, 15:14
Official
Dear Noluthando,

Thank you for reaching out and allowing us the opportunity to address your concerns.

We can confirm that our team has been in contact with you to provide the necessary assistance, and the matter has now been resolved. 
Additionally, email communication has been sent regarding this.

Should you require any further assistance, please do not hesitate to let us know.

Best regards,
Affinity Health Management Team