DAENA

DAENA-

As usual awesome service received by Affinity Health consultant. Dealt with DAENA today - very knowledgeable and excellent service received from her. I had about 8 queries - just needing to get further info on benefits and cover so I can take full advantage of the Day to Day benefits and she was able to fully assist in a friendly but professional manner. She was also able to provide a GP visit pre-auth without needing to transfer me to the Pre-Authorisation Dept. I have recently come to believe that offering excellent customer service and after sales care is no longer a priority in SA - having had a horrific experience with a large retailer - so when I come across such great service as received from Affinity Health consultants (EVERY-TIME I have called this far), I am comforted that there are still corporates who place emphasis on giving the client the best possible experience.