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1 reviews | Active since Jul 2023
05 Jan 2026, 12:09
Contactability
It seems impossible to contact Affinity health either on their whattsapp or call centre. Nobody answers. What a frustration.
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
05 Jan 2026, 12:42Good day,
Thank you for bringing this to our attention.
We are very sorry to hear about the difficulty you have experienced in trying to contact Affinity Health and the frustration this has caused. This is certainly not the experience we want for our members.
We will escalate your concerns to our Complaints team for an investigation to be conducted and feedback will be provided to you in due course.
Kind Regards,
Affinity Health Management Team
Thank you for bringing this to our attention.
We are very sorry to hear about the difficulty you have experienced in trying to contact Affinity Health and the frustration this has caused. This is certainly not the experience we want for our members.
We will escalate your concerns to our Complaints team for an investigation to be conducted and feedback will be provided to you in due course.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply05 Jan 2026, 12:42
Official
Good day,
Thank you for bringing this to our attention.
We are very sorry to hear about the difficulty you have experienced in trying to contact Affinity Health and the frustration this has caused. This is certainly not the experience we want for our members.
We will escalate your concerns to our Complaints team for an investigation to be conducted and feedback will be provided to you in due course.
Kind Regards,
Affinity Health Management Team
Thank you for bringing this to our attention.
We are very sorry to hear about the difficulty you have experienced in trying to contact Affinity Health and the frustration this has caused. This is certainly not the experience we want for our members.
We will escalate your concerns to our Complaints team for an investigation to be conducted and feedback will be provided to you in due course.
Kind Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
06 Jan 2026, 10:31Good day,
We can confirm that our Complaints Team has been in contact with you to provide assistance.
We sincerely apologise for any delays that may have occurred on our side.
An email has also been sent to you, and you are welcome to respond to it should you require any further assistance from us.
Kind regards,
Affinity Health Management Team
We can confirm that our Complaints Team has been in contact with you to provide assistance.
We sincerely apologise for any delays that may have occurred on our side.
An email has also been sent to you, and you are welcome to respond to it should you require any further assistance from us.
Kind regards,
Affinity Health Management Team
Affinity Health's reply06 Jan 2026, 10:31
Official
Good day,
We can confirm that our Complaints Team has been in contact with you to provide assistance.
We sincerely apologise for any delays that may have occurred on our side.
An email has also been sent to you, and you are welcome to respond to it should you require any further assistance from us.
Kind regards,
Affinity Health Management Team
We can confirm that our Complaints Team has been in contact with you to provide assistance.
We sincerely apologise for any delays that may have occurred on our side.
An email has also been sent to you, and you are welcome to respond to it should you require any further assistance from us.
Kind regards,
Affinity Health Management Team