BP
Bernice P

1 reviews | Active since Mar 2021

01 Mar 2021, 12:14

Consultants need better communication skills

Thank you to Ashley Jafta for his wonderful assistance, 5 stars for you! As for the other consultants, they need some improvement and need to learn some people skills, they are always rude and try to do the minimum, whereas Ashley helped me instantly with no hesitation.

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Replies (1)
Affinity Health
Affinity Health's reply01 Mar 2021, 12:41
Official
Good day Bernice P

Thank you for taking the time to report your experience on Hello Peter. We are pleased hear that you received a level of customer service that Affinity Health is aspiring to reach from Ashley.
 
Our priority is customer service and our team is undergoing continuous training to ensure that member's are provided with great service.

We look forward to your ongoing support.

Kind Regards
Affinity Health Management Team