1 reviews | Active since Jan 2018
Consultants drop calls when you cancel membership
I have had the worst luck with this company from increasing my premiums with no notification, to failing to send me the notification after i called. Now they are dropping calls when i try and cancel my membership with the. basically we are now being forced to be in this service even when we dont want to. I want my membership cancelled ASAP.
Good day Jabulani
Thank you for bringing this matter to our attention.
Please note that your complaint is hereby under investigation, and a Complaints Officer will contact you soon with applicable resolution.
Kind regards
Affinity Health Management Team
Good day Jabulani
Thank you for bringing this matter to our attention.
Please note that your complaint is hereby under investigation, and a Complaints Officer will contact you soon with applicable resolution.
Kind regards
Affinity Health Management Team
Good day Jabulani
Please be assured that your policy was cancelled when requested on 29.01.2018, and that the call between you and the respective agent was cut due to technical error.
Kindly be informed that all service objectives were adhered to, and no service errors were made in the above regard.
Should you wish to be furnished with a confirmation of cancellation letter, please ensure to email ***, and you will be assisted accordingly.
Kind regards
Affinity Health Management Team
Good day Jabulani
Please be assured that your policy was cancelled when requested on 29.01.2018, and that the call between you and the respective agent was cut due to technical error.
Kindly be informed that all service objectives were adhered to, and no service errors were made in the above regard.
Should you wish to be furnished with a confirmation of cancellation letter, please ensure to email ***, and you will be assisted accordingly.
Kind regards
Affinity Health Management Team