KM
Karabo M
1 reviews | Active since Aug 2018
03 Jan 2023, 12:56
Constant calls from a 087 number that keeps hanging up
I did not want to go here but I don't have a choice now I keep getting calls from a 087 number which appears to be affinity health on true caller everytime I try to answer the call keeps getting cut I tried to resolve this matter by calling back and also calling affinity health customer care number to resolve to no help so rather please remove my number cause it's quite disturbing having to constantly get calls while I'm at work and when I answer they just hang up
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
03 Jan 2023, 13:08Good Day Karabo,
Thank you for bringing this matter to our attention. Kindly note that your concerns will be escalated to the Independent Sales Brokerage for further assistance.
We sincerely apologize on behalf of the Brokerage for the inconvenience caused and will revert back to you once further feedback is received.
Best regards,
Affinity Health Management Team
Thank you for bringing this matter to our attention. Kindly note that your concerns will be escalated to the Independent Sales Brokerage for further assistance.
We sincerely apologize on behalf of the Brokerage for the inconvenience caused and will revert back to you once further feedback is received.
Best regards,
Affinity Health Management Team
Affinity Health's reply03 Jan 2023, 13:08
Official
Good Day Karabo,
Thank you for bringing this matter to our attention. Kindly note that your concerns will be escalated to the Independent Sales Brokerage for further assistance.
We sincerely apologize on behalf of the Brokerage for the inconvenience caused and will revert back to you once further feedback is received.
Best regards,
Affinity Health Management Team
Thank you for bringing this matter to our attention. Kindly note that your concerns will be escalated to the Independent Sales Brokerage for further assistance.
We sincerely apologize on behalf of the Brokerage for the inconvenience caused and will revert back to you once further feedback is received.
Best regards,
Affinity Health Management Team
Affinity Health's replyOfficial
09 Jan 2023, 11:37Good Day Karabo
We can confirm that a Complaints Officer was in contact with you pertaining to your Affinity Health Plan.
We can further confirm that a Consultant attempted to contact you on Friday, as requested but to no avail.
Please advise of a convenient time to be in contact with you to further assist with your request.
Kind regards
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you pertaining to your Affinity Health Plan.
We can further confirm that a Consultant attempted to contact you on Friday, as requested but to no avail.
Please advise of a convenient time to be in contact with you to further assist with your request.
Kind regards
Affinity Health Management Team
Affinity Health's reply09 Jan 2023, 11:37
Official
Good Day Karabo
We can confirm that a Complaints Officer was in contact with you pertaining to your Affinity Health Plan.
We can further confirm that a Consultant attempted to contact you on Friday, as requested but to no avail.
Please advise of a convenient time to be in contact with you to further assist with your request.
Kind regards
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you pertaining to your Affinity Health Plan.
We can further confirm that a Consultant attempted to contact you on Friday, as requested but to no avail.
Please advise of a convenient time to be in contact with you to further assist with your request.
Kind regards
Affinity Health Management Team