DC
DIVESH C
1 reviews | Active since Dec 2022
23 Nov 2024, 11:55
Consistent calls even after telling them to stop,!
I keep receiving calls daily from affinity health yet I keep telling them that I have taken a medical aid with a different company and have asked them to stop calling me. It's getting worse everyday as they recently call then cut the call without speaking after 3 to 5 seconds. I'm really irritated with this.
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Affinity Health's replyOfficial
23 Nov 2024, 18:09Good day Divesh,
Thank you for bringing this matter to our attention. We sincerely regret the frustration and inconvenience these repeated calls have caused you.
We deeply apologize for the unwanted communication and for the additional irritation caused by the dropped calls. Please be assured that we take your complaint seriously and will prioritize resolving this matter. Thank you for your patience and understanding while we work to address this issue.
Kind regards,
Affinity Health Management Team
Thank you for bringing this matter to our attention. We sincerely regret the frustration and inconvenience these repeated calls have caused you.
We deeply apologize for the unwanted communication and for the additional irritation caused by the dropped calls. Please be assured that we take your complaint seriously and will prioritize resolving this matter. Thank you for your patience and understanding while we work to address this issue.
Kind regards,
Affinity Health Management Team
Affinity Health's reply23 Nov 2024, 18:09
Official
Good day Divesh,
Thank you for bringing this matter to our attention. We sincerely regret the frustration and inconvenience these repeated calls have caused you.
We deeply apologize for the unwanted communication and for the additional irritation caused by the dropped calls. Please be assured that we take your complaint seriously and will prioritize resolving this matter. Thank you for your patience and understanding while we work to address this issue.
Kind regards,
Affinity Health Management Team
Thank you for bringing this matter to our attention. We sincerely regret the frustration and inconvenience these repeated calls have caused you.
We deeply apologize for the unwanted communication and for the additional irritation caused by the dropped calls. Please be assured that we take your complaint seriously and will prioritize resolving this matter. Thank you for your patience and understanding while we work to address this issue.
Kind regards,
Affinity Health Management Team