OJ
Omar J
1 reviews | Active since Aug 2019
24 Nov 2021, 13:28
Complaints Officer Customer Service
I would like to take a moment to thank Hlengiwe a Complaints Officer with Affinity Health for her extreme friendliness while communicating with me over the telephone and for her assistance in getting my complaints resolved to my satisfaction.
Hlengiwe please keep handling clients/customers the way you do. You sure add Value and not cost to your organisation.
It was a pleasure to have dealt with you, thank you.
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Replies (1)0
Replies (1)Affinity Health's replyOfficial
24 Nov 2021, 13:38Good day Omar,
We are so happy to hear that your complaint was resolved.
Our Complaints Department has a dedicated Team of individuals who ensure that member's complaints are prioritized and investigated exhaustively to provide members with unbiased solutions.
Hlengiwe will be overjoyed to hear if your amazing compliment.
Kind Regards
Affinity Health Management Team
We are so happy to hear that your complaint was resolved.
Our Complaints Department has a dedicated Team of individuals who ensure that member's complaints are prioritized and investigated exhaustively to provide members with unbiased solutions.
Hlengiwe will be overjoyed to hear if your amazing compliment.
Kind Regards
Affinity Health Management Team
Affinity Health's reply24 Nov 2021, 13:38
Official
Good day Omar,
We are so happy to hear that your complaint was resolved.
Our Complaints Department has a dedicated Team of individuals who ensure that member's complaints are prioritized and investigated exhaustively to provide members with unbiased solutions.
Hlengiwe will be overjoyed to hear if your amazing compliment.
Kind Regards
Affinity Health Management Team
We are so happy to hear that your complaint was resolved.
Our Complaints Department has a dedicated Team of individuals who ensure that member's complaints are prioritized and investigated exhaustively to provide members with unbiased solutions.
Hlengiwe will be overjoyed to hear if your amazing compliment.
Kind Regards
Affinity Health Management Team
