Complaints

They called right after my enquiry about a policy they offer. The consultant was very friendly , as I explained to him that I am just shopping around for a possible medical aid to join for the first time. He asked me for my banking detail for them to ensure I can afford a monthly policy with them. I didn't sign any documents or give permission for them to start the police. A few days went by after I spoke to them. As I woke up one morning R1200 was deducted from my account by Affinity Health. I gave them a call and they apologized for the inconvenience and assured me that my money will be repayed into my account I've been waiting for longer than a week now and isn't able to pay some of my Bill's because of this. To anyone looking to open or enquire for services from Affinity Health please be careful. That they take money without consent.