PM
Philip M
1 reviews | Active since Apr 2022
04 Oct 2024, 20:12
Complain
I lost all my info OK my computer. I requested my medical plan and I was informed that I eill have it within 48 hours. Until now I have not received anything. Not a very good beginning!!!
Philip Meyer *** ***
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
05 Oct 2024, 08:17Good morning Philip,
Thank you for reaching out, and I sincerely apologize for the inconvenience you have experienced. We understand how important it is for you to receive your policy information promptly, and we regret that this has not been the case.
We will ensure that your request is prioritized and the relevant documentation is emailed to you accordingly.
Kind Regards,
Affinity Health Management Team
Thank you for reaching out, and I sincerely apologize for the inconvenience you have experienced. We understand how important it is for you to receive your policy information promptly, and we regret that this has not been the case.
We will ensure that your request is prioritized and the relevant documentation is emailed to you accordingly.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply05 Oct 2024, 08:17
Official
Good morning Philip,
Thank you for reaching out, and I sincerely apologize for the inconvenience you have experienced. We understand how important it is for you to receive your policy information promptly, and we regret that this has not been the case.
We will ensure that your request is prioritized and the relevant documentation is emailed to you accordingly.
Kind Regards,
Affinity Health Management Team
Thank you for reaching out, and I sincerely apologize for the inconvenience you have experienced. We understand how important it is for you to receive your policy information promptly, and we regret that this has not been the case.
We will ensure that your request is prioritized and the relevant documentation is emailed to you accordingly.
Kind Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
07 Oct 2024, 12:32Good day Philip,
We can confirm that a Complaints Officer attempted to get in touch with you, but to no avail.
Kindly refer to the email sent by the Complaints Department, at your earliest convenience.
Warm Regards,
Affinity Health Management Team
We can confirm that a Complaints Officer attempted to get in touch with you, but to no avail.
Kindly refer to the email sent by the Complaints Department, at your earliest convenience.
Warm Regards,
Affinity Health Management Team
Affinity Health's reply07 Oct 2024, 12:32
Official
Good day Philip,
We can confirm that a Complaints Officer attempted to get in touch with you, but to no avail.
Kindly refer to the email sent by the Complaints Department, at your earliest convenience.
Warm Regards,
Affinity Health Management Team
We can confirm that a Complaints Officer attempted to get in touch with you, but to no avail.
Kindly refer to the email sent by the Complaints Department, at your earliest convenience.
Warm Regards,
Affinity Health Management Team