SS
Shabeer S

1 reviews | Active since May 2022

05 Dec 2022, 17:48

Comforting experience

I called the customer care and was assisted with following up on a claim. The very courteous person, Siphokazi, verified my account and proceeded to check on the claim status. A few days later, monies were paid into my account and Siphokazi followed up with proof of payment and an email to verify payment. It is comforting to know that we are in good hands for medical insurance when we need it. Much appreciated and will definitely recommend Affinity. Kind Regards.

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Replies (1)
Affinity Health
Affinity Health's reply06 Dec 2022, 08:40
Official
Good Day Shabeer

We are ecstatic to hear that you have so many compliments for our Company. Thank you for taking the time to share this particular experience with us here on Hello Peter.
 
It is always great for us to hear that our Agents go the extra mile in assisting our valued members. We will certainly pass your compliment on to Siphokazi.
 
Once again, thank you.

Best regards
Affinity Health Management Team