CB
Carmen B

1 reviews | Active since Apr 2018

19 Feb 2026, 11:23

Client service compliment

Nozipho was super efficient,friendly and I appreciate the timeous response on my request.She was very empathetic and truly displays client centric behavior. This is what I expect from my insurer and it was delivered on point. She is a true asset to your company...Thnx so mucb again Nozipho

0
Replies (1)
Affinity Health
Affinity Health's reply19 Feb 2026, 12:08
Official
Dear Carmen,

Thank you so much for sharing your wonderful feedback! 🌟

We’re delighted to hear that Nozipho was efficient, friendly, and empathetic, and that she provided a timely response to your request. It’s exactly the client-focused service we strive to deliver, and we’re thrilled it met your expectations.

We’ll make sure to pass on your kind words to Nozipho. She’s truly an asset to our team. Thank you again for your thoughtful review!

Kind regards,
Affinity Health Management Team