NS
Ntsako S
1 reviews | Active since Jun 2025
30 Jun 2025, 12:24
Chronic medication and Updating bank details
Good day Affinity
I would like to share my review with you. GP consultation _ I am happy. How ever the chronic medication story is not well because i have been trying to get assistance with my hypertension medication to Vain. And i have been wanting to update my bank details for the premium to be paid from a different account. but i was never assisted. And it has been 3 months now. I still require assistance .
Regards Ntsako
Helpful (0)
Replies (3)0
Replies (3)
Affinity Health's replyOfficial
30 Jun 2025, 12:36Dear Ntsako,
We truly appreciate the time that you have taken to share your recent review with us.
The matter has been referred to the Complaints Department for further investigation and comment.
Kindly await a response within 21 working days.
Warm regards,
Affinity Health Management Team
We truly appreciate the time that you have taken to share your recent review with us.
The matter has been referred to the Complaints Department for further investigation and comment.
Kindly await a response within 21 working days.
Warm regards,
Affinity Health Management Team
Affinity Health's reply30 Jun 2025, 12:36
Official
Dear Ntsako,
We truly appreciate the time that you have taken to share your recent review with us.
The matter has been referred to the Complaints Department for further investigation and comment.
Kindly await a response within 21 working days.
Warm regards,
Affinity Health Management Team
We truly appreciate the time that you have taken to share your recent review with us.
The matter has been referred to the Complaints Department for further investigation and comment.
Kindly await a response within 21 working days.
Warm regards,
Affinity Health Management Team
NS
Ntsako S's updateReviewer Update
30 Jun 2025, 14:14So i mus wait 21 days while i need assistance from my health Insurance
NS
Ntsako S's update30 Jun 2025, 14:14
Reviewer Update
So i mus wait 21 days while i need assistance from my health Insurance
Affinity Health's replyOfficial
03 Jul 2025, 10:59Dear Ntsako,
We can confirm that a Complaints Officer had attempted to make contact with you to provide you with feedback regarding your complaint, however to no avail.
Kindly check your emails for further information.
Warm regards,
Affinity Health Management Team
We can confirm that a Complaints Officer had attempted to make contact with you to provide you with feedback regarding your complaint, however to no avail.
Kindly check your emails for further information.
Warm regards,
Affinity Health Management Team
Affinity Health's reply03 Jul 2025, 10:59
Official
Dear Ntsako,
We can confirm that a Complaints Officer had attempted to make contact with you to provide you with feedback regarding your complaint, however to no avail.
Kindly check your emails for further information.
Warm regards,
Affinity Health Management Team
We can confirm that a Complaints Officer had attempted to make contact with you to provide you with feedback regarding your complaint, however to no avail.
Kindly check your emails for further information.
Warm regards,
Affinity Health Management Team