DL
Dawn L
1 reviews | Active since Aug 2015
31 Aug 2015, 08:24
Cancelled / Not Cancelled
I received notification that my claims were rejected because my contract was terminated. Since I had not cancelled and had paid every month this was very strange to me. I emailed Affinity requesting clarity and I have been waiting since Wednesday. Every time I ask for feedback I get a email that just says \we are investigating
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Affinity Health's replyOfficial
31 Aug 2015, 08:51Hello Liselleynn,
Thank you for bringing this to our attention here on Hello Peter and our apologies that we have not yet given any clarity via email. In response to your post above, we are looking into your query now and will make contact with you to advise. We will also update you here on Hello Peter. All Affinity Health benefits are paid in accordance with strict policies and procedures to ensure that we are able to continue offering a high standard of affordable healthcare. Kind Regards. Affinity Health Management Team.
Thank you for bringing this to our attention here on Hello Peter and our apologies that we have not yet given any clarity via email. In response to your post above, we are looking into your query now and will make contact with you to advise. We will also update you here on Hello Peter. All Affinity Health benefits are paid in accordance with strict policies and procedures to ensure that we are able to continue offering a high standard of affordable healthcare. Kind Regards. Affinity Health Management Team.
Affinity Health's reply31 Aug 2015, 08:51
Official
Hello Liselleynn,
Thank you for bringing this to our attention here on Hello Peter and our apologies that we have not yet given any clarity via email. In response to your post above, we are looking into your query now and will make contact with you to advise. We will also update you here on Hello Peter. All Affinity Health benefits are paid in accordance with strict policies and procedures to ensure that we are able to continue offering a high standard of affordable healthcare. Kind Regards. Affinity Health Management Team.
Thank you for bringing this to our attention here on Hello Peter and our apologies that we have not yet given any clarity via email. In response to your post above, we are looking into your query now and will make contact with you to advise. We will also update you here on Hello Peter. All Affinity Health benefits are paid in accordance with strict policies and procedures to ensure that we are able to continue offering a high standard of affordable healthcare. Kind Regards. Affinity Health Management Team.