MM
Modibedi M
1 reviews | Active since Feb 2016
19 Feb 2016, 07:55
Cancellation of medical aid
I had to cancel my medical aid with Affinity as my the company I work for offered me 50% medical aid contribution to their own scheme.I called Affinity and I spoke to Robin.She was so helpful and she was never intrusive.She understood my situation and helped me.I hope everyone else who called after me received the same good attitude
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Affinity Health's replyOfficial
19 Feb 2016, 09:29Hello niva mano,
Thank you for sharing your positive feedback with us. We are sorry to lose you as a member, however we completely understand the circumstances behind your decision.
Your compliment has been passed on to our Customer Care Agent, Robin.
We take this opportunity to wish you and your family good health in the future.
Kind regards,
Affinity Health Management Team
Thank you for sharing your positive feedback with us. We are sorry to lose you as a member, however we completely understand the circumstances behind your decision.
Your compliment has been passed on to our Customer Care Agent, Robin.
We take this opportunity to wish you and your family good health in the future.
Kind regards,
Affinity Health Management Team
Affinity Health's reply19 Feb 2016, 09:29
Official
Hello niva mano,
Thank you for sharing your positive feedback with us. We are sorry to lose you as a member, however we completely understand the circumstances behind your decision.
Your compliment has been passed on to our Customer Care Agent, Robin.
We take this opportunity to wish you and your family good health in the future.
Kind regards,
Affinity Health Management Team
Thank you for sharing your positive feedback with us. We are sorry to lose you as a member, however we completely understand the circumstances behind your decision.
Your compliment has been passed on to our Customer Care Agent, Robin.
We take this opportunity to wish you and your family good health in the future.
Kind regards,
Affinity Health Management Team