Cancelation problem
<p>I have cancelled Affinity Health in April 2016. All documentation was send through. They never cancelled my debit order. I did follow up. They just said the forms were never received. My bank charges are now more than R670. That I must settle due to Affinity not stopping the debit order. I am furious and wish to take further steps.</p>
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Affinity Health's replyOfficial
21 Oct 2016, 16:35Good day Estelle,
Thank you for bringing this to our attention.
Kindly be advised that we will refer this matter to a Complaints officer to contact you and discuss this matter in more detail and ensure that the relevant steps are taken to resolve this matter accordingly.
We do apologize for any inconvenience caused in this regard.
Kind regards,
Affinity Health Management Team
Best regards,
Affinity Health's reply21 Oct 2016, 16:35
Official
Good day Estelle,
Thank you for bringing this to our attention.
Kindly be advised that we will refer this matter to a Complaints officer to contact you and discuss this matter in more detail and ensure that the relevant steps are taken to resolve this matter accordingly.
We do apologize for any inconvenience caused in this regard.
Kind regards,
Affinity Health Management Team
Best regards,