MP
Marco P
1 reviews | Active since May 2014
01 Aug 2025, 17:14
Bull pathetic
Part of the NBCPSS scheme what a joke add on on cronic script says its not covered yet as per the formulary it covered what a joke really looks like they dont know whats on the lists and what is not
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Replies (2)
Affinity Health's replyOfficial
01 Aug 2025, 18:03Good day Marco,
Thank you for bringing this to our attention.
We sincerely regret the frustration caused and take your concerns seriously. Kindly be assured that we will look into the matter and investigate the issue regarding the chronic script and formulary.
Feedback will be provided once our investigation is complete.
Kind Regards,
Affinity Health Management Team
Thank you for bringing this to our attention.
We sincerely regret the frustration caused and take your concerns seriously. Kindly be assured that we will look into the matter and investigate the issue regarding the chronic script and formulary.
Feedback will be provided once our investigation is complete.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply01 Aug 2025, 18:03
Official
Good day Marco,
Thank you for bringing this to our attention.
We sincerely regret the frustration caused and take your concerns seriously. Kindly be assured that we will look into the matter and investigate the issue regarding the chronic script and formulary.
Feedback will be provided once our investigation is complete.
Kind Regards,
Affinity Health Management Team
Thank you for bringing this to our attention.
We sincerely regret the frustration caused and take your concerns seriously. Kindly be assured that we will look into the matter and investigate the issue regarding the chronic script and formulary.
Feedback will be provided once our investigation is complete.
Kind Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
13 Aug 2025, 12:20Good day Marco,
We can confirm that your concerns were thoroughly investigated, and a Complaints Officer contacted you to provide feedback.
Additionally, we are pleased to confirm that your chronic medication concerns have been resolved.
Thank you for your patience throughout this process.
Kind regards,
Affinity Health Management Team
We can confirm that your concerns were thoroughly investigated, and a Complaints Officer contacted you to provide feedback.
Additionally, we are pleased to confirm that your chronic medication concerns have been resolved.
Thank you for your patience throughout this process.
Kind regards,
Affinity Health Management Team
Affinity Health's reply13 Aug 2025, 12:20
Official
Good day Marco,
We can confirm that your concerns were thoroughly investigated, and a Complaints Officer contacted you to provide feedback.
Additionally, we are pleased to confirm that your chronic medication concerns have been resolved.
Thank you for your patience throughout this process.
Kind regards,
Affinity Health Management Team
We can confirm that your concerns were thoroughly investigated, and a Complaints Officer contacted you to provide feedback.
Additionally, we are pleased to confirm that your chronic medication concerns have been resolved.
Thank you for your patience throughout this process.
Kind regards,
Affinity Health Management Team