ES
Esther S
1 reviews | Active since Jan 2022
30 Aug 2022, 20:21
BS Ntsala
Worst service ever from Affinity health. I called them to cancel a medical aid I had with them, and I asked for my refund I mean I've never used their medical aid. They promised me my refund within 14 days , its been a month already and I'm still waiting
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Affinity Health's replyOfficial
31 Aug 2022, 11:43Good Morning Ms Ntsala.
We can confirm that a Complaints Officer has made successful contact with you and confirmed that your refund was paid on the 11th of August 2022.
The POP will be sent to the email address confirmed.
Thanking you,
Affinity Health Management Team.
We can confirm that a Complaints Officer has made successful contact with you and confirmed that your refund was paid on the 11th of August 2022.
The POP will be sent to the email address confirmed.
Thanking you,
Affinity Health Management Team.
Affinity Health's reply31 Aug 2022, 11:43
Official
Good Morning Ms Ntsala.
We can confirm that a Complaints Officer has made successful contact with you and confirmed that your refund was paid on the 11th of August 2022.
The POP will be sent to the email address confirmed.
Thanking you,
Affinity Health Management Team.
We can confirm that a Complaints Officer has made successful contact with you and confirmed that your refund was paid on the 11th of August 2022.
The POP will be sent to the email address confirmed.
Thanking you,
Affinity Health Management Team.